Vendor contracts
These guides cover the contracts a technology company signs with its customers and its vendors, and the privacy terms they must carry: the data processing agreement, the master service agreement, the statement of work and the pilot or proof-of-concept agreement.
Guides in this section
Do you need a DPA? GDPR Article 28 and CCPA service provider terms
When the GDPR and the CCPA require a data processing agreement, the terms each law requires side by side, and where vendor DPAs usually fall short.
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Master Service Agreements
How a master service agreement works with statements of work: liability caps matched to risk, change management, and termination rights on both sides.
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Scope of Work
What a statement of work should state: deliverables with acceptance criteria, payments tied to milestones, assumptions and exclusions, and change requests.
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Pilot contracts
How to structure a pilot or proof-of-concept agreement: success criteria, limits on scope, protection of intellectual property, and terms for conversion.
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